Lebanon’s economic and institutional crisis has left public services under enormous strain. Schools, water systems and child protection structures are all trying to function with fewer resources and less consistency than before, and instability along the southern and eastern borders adds further disruption in several areas.

In this kind of environment, it isn’t enough to know whether humanitarian programmes are running. It matters whether they’re reaching the right people, delivered safely, and meeting the standards the sector expects.

Our team will visit project sites directly, speak with the people the programmes are meant to serve, and check what’s actually happening on the ground against what was planned. This covers everything from remedial education and psychosocial support to child protection casework and the rehabilitation of water pumping stations and school WASH facilities.

Our Approach

Rather than a single end-of-project review, monitoring will run across three rounds, with each round shaping what the next one looks at. This lets us follow up on emerging issues and sharpen our focus as the picture becomes clearer.

We combine several sources of evidence: reviewing documents and records, observing sites directly, interviewing beneficiaries and staff, running focus groups, and testing whether complaint and feedback systems actually work for the people using them. We assess what we find against established sector standards, including the Core Humanitarian Standard, INEE, Sphere, and relevant Lebanese technical norms for water services.

Site visits are chosen to reflect Lebanon’s geographic spread and the range of partners and activities involved, with remote verification options built in for places where access becomes difficult. Findings feed back to AICS and partners through short monitoring notes, review sessions, and full synthesis reports at the end of each lot, so the evidence can shape decisions as the programme unfolds, not just record them afterwards.

Field teams follow safeguarding practices throughout, including PSEAH protocols, trauma-informed interviewing, gender-balanced teams, and data handling in line with GDPR.