Background 

Since October 2023, the Gaza Strip and the West Bank have faced one of the most severe child protection and humanitarian crises worldwide. Ongoing hostilities, widespread destruction of infrastructure, and mass displacement have left millions, particularly children, without access to essential services. In Gaza, nearly 90% of the population has been displaced, and access to water, health care, and education has nearly collapsed. In the West Bank, intensified military operations have displaced tens of thousands, disrupted livelihoods, and limited access to basic needs.

In response, UNICEF has significantly scaled up its emergency programming across both territories, providing life-saving WASH, health, nutrition, education, and cash assistance. To ensure accountability, transparency, and quality in its response, UNICEF commissioned Triangle to act as an independent Third Party Monitoring Organization (TPMO). The TPM will verify programme implementation, assess service quality, and collect community feedback to support evidence-based decision-making and adaptive management.

Triangle’s Assignment

Triangle is responsible for delivering impartial, high-frequency third-party monitoring of UNICEF’s emergency interventions. The consortium will independently verify the distribution and use of supplies, the quality and inclusiveness of service delivery, and the effectiveness of feedback and safeguarding mechanisms.

The assignment includes designing and executing a monitoring framework aligned with UNICEF’s Core Commitments for Children in Humanitarian Action, conducting field and remote monitoring visits, analysing quantitative and qualitative data, and producing comprehensive reports and dashboards. Triangle will provide UNICEF with timely, actionable evidence to inform course correction, enhance accountability, and uphold ethical and child-centered standards throughout the response.

Objectives

• To independently verify and document the implementation and results of UNICEF’s humanitarian programmes across Gaza and the West Bank.
• To assess service delivery quality, timeliness, inclusiveness, and safeguarding compliance.
• To identify operational bottlenecks, risks, and unintended effects to inform adaptive management.
• To collect and integrate feedback from affected populations to strengthen accountability and programme relevance.
• To provide UNICEF with regular monitoring reports, an interactive data dashboard, and actionable recommendations for programme improvement.

Research Approach & Methodology 

Triangle applies a mixed-methods, action research model grounded in rights-based and child-centered principles. Monitoring activities are guided by three core pillars: (1) verification of service delivery and access to basic needs; (2) safeguarding, protection, and dignity; and (3) household and community resilience.

Data collection combines quantitative surveys, checklists, key informant interviews, focus group discussions, and phone-based monitoring. Field teams conduct a minimum of 25 monitoring visits per month, supported by adaptive sampling and digital data collection tools. All processes adhere to UNICEF’s Ethical Standards and Data Protection Policy.

Findings are synthesized through real-time data validation, analysis, and visualization on an interactive dashboard accessible to UNICEF. This approach ensures consistency, reliability, and actionable insights that enhance programme quality, equity, and accountability in one of the world’s most complex humanitarian environments.